I saw Mr Naqui at the beginning of January 2023 after almost twelve months of debilitating pain and numbness in both hands which had led to me getting as little as 3 hours broken sleep each night.
I had previously been seen by my local NHS MSK team who had said they thought the pain was caused by Cervical Radiculopathy and referred me to Salford Royal. On receiving my referral I was told that the wait was around 70 weeks and was really at my wits end so decided to pay to get seen privately. I was initially seen by a neurosurgeon who conducted both an MRI scan and nerve conduction studies at the end of 2022 which ruled out Cervical Radiculopathy previously suggested but results did point towards severe carpal tunnel syndrome in both hands.
It was at this point I contacted Mr Naqui via his secretary Donna.
The service I have received since first making contact a couple of days before Christmas 2022 has been absolutely second to none.
Donna has been amazing – I explained my situation to her and she arranged an appointment for me to see Mr Naqui extremely quickly at the beginning of January 2023. Donna also ensured that my medical records from the MRI and nerve conduction studies were passed to Mr Naqui ahead of my first appointment.
On seeing Mr Naqui he was extremely professional and helpful and I felt that he really took the time to listen to me.
Mr Naqui advised that I would benefit from carpal tunnel surgery on both hands however recommended I get surgery on my left hand first as this was giving me the most pain.
I cannot explain how relieved I felt in this moment – that I was finally getting answers and on the path to getting fixed!
My experience got even better from there as I was very very lucky and managed to get a cancelled surgery slot just 4 days after seeing Mr Naqui.
I was nervous about the surgery but really had no need to be as Mr Naqui and the team put me completely at ease during the operation which went very smoothly and was done at the time it was planned to be carried out – this was great as it meant I didn’t have time to think about my nerves.
The after care has been great as well – every person I have come into contact with could not have done more and seem really happy in their jobs which gives reassurance to the patient.
I am around 4 weeks post op now and will see Mr Naqui again soon to get surgery on my right hand.
I really cannot thank Mr Naqui, Donna and team enough – although I am still on my treatment journey as my right hand is to be operated on, this surgery has really been life changing for me.
I am in so much less pain, getting more normal amounts of sleep and finally feel I am getting my quality of life back.
This is a complete 360 to where I was just a few months back where I felt I had hit a dead end at every avenue and was starting to think I would just be in pain and sleep deprived for years to come.
The only thing I would change about the whole experience is that I wish I had looked at going private sooner – the service and whole experience overall has been absolutely exceptional.
Thank you so much!